The Victoria Falls Hotel

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The Victoria Falls Hotel is jointly operated by African Sun (Private) Limited and Meikles Hospitality (Private) Limited and is located in probably the loveliest location in Victoria Falls; it overlooks the magnificent Batoka Gorge and the Victoria Falls Bridge where people from all over the world come to bungee jump off the bridge.  The hotel is popularly known as “the grand old lady of the Falls”, as it was originally built in 1904 and is classified as being situated within the Victoria Falls National Park, which is a world heritage site.  As well as being one of the most historic hotels in the area, it is a member of the exclusive Leading Hotels of the World and is one of only three 1S0-accredited hotels in Zimbabwe.

The Victoria Falls Hotel has recently been redecorated and refurbished, but has continued to keep the old world charm of the Edwardian-style décor, while adding all the modern day conveniences travelers now require.

As soon as you enter the Victoria Falls Hotel you are met by friendly and efficient staff, who are immaculately turned out.  They will ensure you are checked in quickly and professionally.  While being escorted to your room you may pass through the Bulawayo Room, which is the private Residents’ Lounge, and adjoins the main Palm Lounge and exudes traditional warmth and comfort. There are complimentary newspapers and reading materials arranged around the room for the convenience of the guests, with a card table and interesting artefacts making up the décor of this fascinating room.

There is not one, but THREE restaurants available at the hotel, from the Stanley Terrace, located on the large patio that runs nearly the length of the front of the hotel, to the world famous Livingstone Room, where 7 course meals are served, to Jungle Junction located at the bottom of the lush gardens.   Each restaurant is known for something different and unique, with the Stanley Terrace being best known for its famous High Tea, while the Livingstone Room was voted the seventh finest Restaurant in the World by The Daily Meal in 2013.  Jungle Junction is our personal favorite with a divine luxury buffet on offer and unforgettable nightly entertainment provided by various ethnic groups, including the spiritual, masked Makishi, which epitomizes the spirit of Africa.

The Victoria Falls Hotel has delightful gardens, with huge ancient mango trees growing around the grounds. The fruit of which are used to make their signature mango daiquiri at Stanley’s Bar off the patio.  It is common to see warthogs grazing on the manicured lawns while on your way to the stunning residents’ swimming pool.  There is even an open-air bar service at the pool, offering a full range of alcoholic and non-alcoholic beverages and also a tempting barbeque, light meals and snacks, which are served under several thatched gazebos. There are live ethnic entertainers performing every day at lunch time.

The hotel has a wide variety of rooms and suites on offer, enabling each guest to choose an accommodation option that best suits their family.

There are 161 rooms/suites in total, which consist of:

  • 64 x Standard Rooms
  • 46 x Central Deluxe Rooms
  • 42 x Stables Signature Wing Rooms
  • 2 x Honeymoon Suites (Stables Signature Wing)
  • 2 x Deluxe Suites
  • 2 x Executive Suites
  • Batoka Suite
  • Royal Suite
  • Presidential Suite

Standard Rooms (This room category will be discontinued in 2021)

These rooms are decorated in traditional colours and fine-wood furnishings that provide an elegant and comfortable finish. The rooms are available with single, twin or double beds. All rooms have bathrooms with bath/shower combination with some bedrooms inter-leading making them suitable for families. 

Central Deluxe Rooms (This room category will be discontinued in 2021)

These Central Deluxe Rooms are furnished in traditional Edwardian style with an “Out of Africa” ambiance, and are situated in the main section of the hotel with spectacular views of the gardens and some overlook the Batoka Gorge and the Victoria Falls Bridge.  The rooms are available with twin or double bed combinations, and all have en-suite bathroom with shower/bath.

Stables Signature Wing Rooms

These rooms are situated in the stand-alone Stables Signature Wing with a view of the front lawns or courtyard. They are furnished in a modern style with a bygone feel. The bathrooms incorporate luxury with world-class amenities, Victorian bath tub with large separate walk-in showers and luxury Charlotte Rhys amenities. Ideal for families travelling together. The facilities offered are:

  • Personalized service of an exceptional nature;
  • Pre-dinner canapé service in the room;
  • Private check-in in the Stables lounge;
  • Complimentary cocktail, mini bar, massage voucher;
  • Complimentary afternoon tea served between 15h00-17h00;
  • Twin or double beds;
  • Spacious bathroom with separate shower and bath.

Honeymoon Suites (This room category will be discontinued in 2021)
The Honeymoon Suites are also located in the stylish Stables Signature Wing, optimizing privacy and exceptional comfort in a luxurious and well-appointed suite that surpasses expectations. The suites each have spacious a balcony to socialize and relax, attractive four-poster beds, turn down gifts each evening, snacks and sparkling wine. These suites are extremely desirable for all couples looking to be pampered. 

Deluxe Suites
The Deluxe Suites have been refashioned to offer discerning clients modern luxury and elegance, overlooking the gardens or the Batoka Gorge of the Zambezi River. They have en-suite bathrooms with marble finishing and luxurious shower area, four-poster king-sized bed, chest of drawers and snack platters delivered each evening.

Executive Suites
The 2 Executive Suites, “Songwe” and “Baines” are located in the Grand North Hammerhead Central Building and are perfect for the business traveller or discerning guests who enjoy a luxurious and spacious environment. Suite guests have full access to all the facilities and amenities of The Victoria Falls Hotel. The suites have a spectacular view of the Batoka Gorge, Victoria Falls Bridge as well as the hotel gardens. There is a spacious lounge independent from the bedroom with   spectacular walk-in closet with large bathroom.  Belgian chocolates, fresh-cut flowers and fruit platters are delivered daily.

Batoka Suite

The Batoka Suite is situated in the main section of the hotel and also has a spectacular view of the famous Batoka Gorge and the Victoria Falls Bridge that spans Zimbabwe and Zambia. This stylish suite has the country décor and generous space in which to relax or entertain and is tastefully  furnished with soft fabrics and warm colours in tune with Zimbabwe’s celebrated climate and diverse beauty.  It is ideal for guests who value privacy and also has daily snack platters delivered each evening, as well as complimentary Belgian chocolates, fresh-cut flowers and fruit platters. 

The Royal Suite

The opulent yet-to-be refurbished Royal Suite, in the main section of the hotel, is stylish and modern  with country décor and generous space in which to relax or entertain. The suite inter-connects to deluxe rooms with well-appointed bedrooms, lounge, bathroom with shower and bath. The Royal corridor features intriguing historical photographs of the Southern Rhodesia (now Zimbabwe) Souvenir Royal Tour from 7-15 April 1947 which encapsulated the opening of Parliament in Harare (Salisbury), Royal Tour of Bulawayo and HRH Princesses Elizabeth and Margaret attending a Girl   Guides rally at Hartman Hill, Salisbury (now Harare).  The Royal Suite has ultimate luxurious private service with Belgian chocolates and fruit platters, as well as snack platters delivered each evening. 

Presidential Suite

The Presidential Suite is ideal for business travellers wishing to work and relax or holidaymakers on extended stays. The suite features an attractive gracious finish and relaxing colour schemes, with the bathroom incorporating a double spacious separate shower, with walk-in closet. The Suite has an enticing array of beverages for guests’ requirements and a spectacular view overlooking the gardens from the private balcony.  The Presidential Suite boasts a personal Butler service, plus Belgian chocolates, fresh-cut flowers and fruit platters, and daily snack platters.

All of the rooms and suites have the below facilities:

  • In-Room Safe;
  • Mini Bar;
  • Complimentary Wi-Fi;
  • Telephone;
  • Hairdryer;
  • Fully Air Conditioned;
  • Satellite TV;
  • Express Valet Service;
  • Same-day laundry and dry cleaning;
  • Tea and Coffee making facilities

 

As well as the fabulous accommodation, the Victoria Falls Hotel also offers Conference Facilities in two rooms, being the The Pullman Suite and the plush Centenary Room.

  • Pullman Suite accommodates a maximum of 40 delegates
  • Centenary Room accommodates a maximum of 18 delegates

Their Conference Package includes:

  • Flip charts and markers
  • Screen
  • Data projector
  • Conference notepads and pens
  • Dedicated registration and break away areas
  • Mineral water
  • Selection of cordials
  • Selection of mints and sweets
  • Teas/coffees and lunches

Extra amenities on offer at the hotel are the mini fitness room, located off reception for those guests that would like a little physical exercise; it is open from 06h00 to 22h00.  Also located on the ground floor near the lobby, is The Gift Shop which offers a range of books, newspapers, magazines, toiletries and gifts, including antique ornaments from West African countries such as Ghana, Nigeria, Ivory Coast and Gabon. The gift shop also features delightful locally manufactured and designed jewelry from the Ndau range.

For those guests wanting to truly relax, why not book an appointment at the quaint beauty spa which typically has two massage beds in the hotel and one at the poolside. All staff are qualified beauticians offering a range of treatments from Swedish body massage, Clarins ultimate body relax, scrub and massage, Aromatherapy full body massage, Clarins custom-designed facials, pedicures and manicures. Guests may also choose the option of having manicure and pedicure treatments in their rooms.  For guests needing a haircut or style, the hotel also has a hair salon on the premises, which specializes in haircuts, styling and treatments for all hair types.

 

The Victoria Falls Hotel is renowned for impeccable service, luxurious accommodation and exceptional facilities, including complimentary Wi-Fi for all guests. The famous Victoria Falls are just a ten-minute walk away and “the smoke that thunders” or “Mosi-O-Tunya” in the local dialect, is clearly audible and visible from this luxurious landmark.

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We had a fantastic experience with Bryony and her team. Bryony is clearly knowledgeable about the region and guided us through our options and the Lake Kariba houseboat booking and choices. We had a fantastic time and I would thoroughly recommend using Heartveld.
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Denise Jackson
23 days ago
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What an incredible holiday we just had in Zimbabwe. Thanks Bryony & Heartveld Adventures. Camp Mana was definitely the highlight for us.
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Patrick Campbell
43 days ago
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We have just had an amazing 6 nights on Tambarara houseboat organised by Heartveld Adventures. The boat was very comfortable and the staff were excellent. The captain, Reg, was very professional and helpful, the chef cooked delicious meals, the barman kept our drinks flowing, the cleaners left animals made from our towels on our beds at night and the guys on the tender boat were so good with the boys aged 3, 5, 7 and 9 showing them what to do and putting on worms, for us as well. Highly recommended.
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Debbie Davies
421 days ago
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Good range of houseboats and friendly, helpful response
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Vicky Grant Bird
429 days ago
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The trip was all you could ask for when you want to relax and forget about the world. Captain Godrey and his team consisting Pilot, Chef Takesure and Silas made our stay comfortable and easy. The food was flavourful and filling. You couldn’t say no to Chef Takesure’s meals. Silas kept our cooler box ready every day because he knew we loved our drinks cold and first thing in the morning. Pilot and Captain Godfrey took us to amazing views, magical sunset cruises and helped me find all the crocodiles I was looking for. I totally recommend Heartveld Adventures for all your Kariba fantasies! ☀️⛴️🍹#February2025
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Ashleigh Chamboko
595 days ago
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Right from when I started researching the trip in November last year, Bryony has been an absolute star. Nothing was ever too much hassle, especially with the rigours of trying to effect payment then! Then the houseboat in Kariba! What an amazing trip we had on the Ponty, and once again Bryony organised transfers and things on the spot, awesome and a big thank you to you and Char, the Ponty was the highlight of our Zim Epic! I cannot recommend Bryony and Heartveld Adventures enough, was so good to meet you at Charara, Cheers and thanks again Glenn and Family.
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Glenn A Armstrong
741 days ago
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Yes I recommend Heartveld Adventures. Great customer service and quick responses
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Tatenda Antony Mhene
883 days ago
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Great service, nothing was too much trouble, quick replies and responses🤙
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Wils Raubenheimer
904 days ago
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Heartveld Adventures really goes the extra mile when it comes to customer service. They really think of everything that would be needed for a great holiday. We've been on Driftwood Houseboat twice and am going on the African Queen in September 24. Really is an amazing experience with amazing staff, very helpful and caring about your comfort and enjoyment. Thank you so much 💖
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Magda Gillwald
924 days ago
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Came across Heartveld Adventures blog by chance whilst trying to plan a holiday adventure in Zimbabwe.Offloaded my thoughts to Bryony, and a well sorted package with more than I asked for was presented.Stopped looking all over the internet for any possible deals, as this was the DEAL.If your intention is to go to Zimbabwe and enjoy its hidden treasures whilst accommodated in places you wouldn't have thought of and known existed, then save yourself the trouble, and get hold of Heartveld Adventures. Their service is what makes the country keeps going.Well done Bryony
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